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General course guidance service

General course guidance service


"We advise – you decide!"

The services offered by the General Course Guidance Service are intended as an aid to self-help. Those interested in studying, those applying to study and students themselves will be given comprehensive information and objective advice. We work together with you during discussions in a problem-solving way to help you make decisions on what to do.

Attitudes and qualities

The focus is on the personal concerns of those asking for advice – the consultation is personal, confidential and free of charge. The consultation process is designed to be transparent and comprehensible.
Our advisors receive continuous training, as "Our aim is to resolve your concerns."

Target group

  • Potential students
  • Parents
  • Students
  • School counsellors and staff, e.g. for help with organising presentations on studies and careers

Types of consultation

Individual consultation

At the General Course Guidance Service, everyone is given personal advice. Guidance and support are offered on finding the right degree programme, getting to grips with everyday student life and making decisions about your studies.

Personal consultation

Many questions can be dealt with quickly and easily in personal conversation.You are always advised to make an appointment. To arrange an appointment, please call or email.

For a fuller discussion, or if you are travelling in from outside, it is advisable to make a fixed appointment. These are also available outside the opening times. For a fixed appointment, please call or email.


Telephone consultation

We are also happy to advise over the phone or by email.

Subject Advisory Service

Highly technical questions about the structure or content of individual degree programmes are answered by subject advisors for the relevant degree programmes. To contact them directly, you will find contact details under the relevant degree programme or on the Subject Advisory Service page. Where necessary, those seeking advice from the General Course Guidance Service are referred to these services.

Psychological and social counselling

Difficult situations can have a negative effect on motivation, concentration and therefore on performance. This can also apply to problems that are not directly connected with studies. If psychological counselling or help is needed, you will be referred to skilled associates. The university works with advisory and counselling services who can provide rapid help, free of red tape, in crisis situations.

Information events

Employees of the General Course Guidance Service organise Study Information Days at the university and provide help and advice at information events in technical colleges, high schools and other secondary schools as well as at careers and education fairs. We are also available to talk to school counsellors and staff, for instance to help with presentations on studies and careers.


We would like to resolve all your concerns!
For this reason, contact with other people or institutions is very important. These networks allows us to extend the range of services we can offer, so that you can get expert, rapid and unbureaucratic advice and support. Where necessary, those seeking advice from the General Course Guidance Service are referred to these services.

Important contacts


For help in a crisis:

Freising Caritas Centre
T +49 8161 53879-10

Caritas Freising Social and Psychiatric Services 
T +49 8161 53879-50

Freising KASA deaconry
T +49 8161 147079

Help in an emergency:

Telephone pastoral care
T +49 800 1110111 or +49 800 1110222

Die Arche, Crisis advice centre 
T +49 89 334041

University pastoral care from the university community:

info [at]

Student Union:

General and social advice
Psycho-therapeutic and psycho-social counselling
Advice on BAföG (Federal Education and Training Assistance Act)

Employment agency:

maria.altenbuchinger-dick [at]

Family service:

familienservice [at]

Point of contact for students who withdraw from studies

T +49 841 93879 0
thomas.englhart [at]


Emergency help

Diakonie Ansbach
Sociopsychiatric Service
T +49 981 14440
sozialpsych-dienst-ansbach [at]

Ansbach District Hospital emergency service
T +49 981 46530

Central Franconia Crisis Service (Krisendienst Mittelfranken)
T +49 911 4248550

Triesdorf University pastoral care

T +49 9826 2 47 (Woman pastor Simone Sippel, Evangelical Church)
simone.sippel [at]

T +49 9826 388 (Dr Wolfgang Börschlein,, Catholic Church)
ornbau [at]

For help in a crisis situation

Erlangen-Nuremberg Students' Union

Psychological and social counselling
T +49 9131 891 741 or +49 9131 8002 750

Social counselling
T +49 08131 8002 52

BAföG advice service
T +49 9131 8917 0

Caritas Ansbach
T +49 981 9716823
sozialberatung [at]

Parental, youth, and family counselling
T +49 981 468 55 55

Ansbach South Public Aid for people with disabilities (Offene Hilfen Ansbach Süd)

T +49 9822 7208
peter.faigle [at]

Point of contact for students who withdraw from studies

T +49 841 93879 0
thomas.englhart [at]


General course guidance - Weihenstephan

Hochschule Weihenstephan-Triesdorf
Allgemeine Studienberatung
Am Hofgarten 4
85354 Freising

T +49 8161 71-2891
T +49 8161 71-5328
F +49 8161 71-5288
F +49 8161 71-4987
studienberatung.weihenstephan [at]

General course guidance - Triesdorf

Hochschule Weihenstephan-Triesdorf
Allgemeine Studienberatung
Markgrafenstr. 16
91746 Weidenbach

T +49 9826 654-108
T +49 9826 654-114
T +49 9826 654-104
F +49 9826 654-4108
studienberatung.triesdorf [at]

Opening times

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  • General course guidance - Weihenstephan

    Monday09:00 a.m. - 12:00 p.m.
    02:00 p.m. - 04:00 p.m.
    Tuesday09:00 a.m. - 12:00 p.m.
    Wednesday06:00 p.m. - 08:00 p.m
    Thursday09:00 a.m. - 12:00 p.m.
    01:00 p.m. - 03:00 p.m.
    Friday09:00 a.m. - 12:00 p.m.
  • General course guidance - Triesdorf

    Monday08:30 a.m. - 04:00 p.m.
    Tuesday09:00 a.m. - 12:00 p.m.
    01:00 p.m. - 04:00 p.m.
    Wednesday09:00 a.m. - 12:00 p.m.
    01:00 p.m. - 04:00 p.m.
    Thursday01:00 p.m. - 04:00 p.m.
    Friday08:30 a.m. - 12:30 p.m.


General Course Guidance Service leaflet
(leaflet in German)