General course guidance service

The main purpose of the General Course Guidance Service is to act as a neutral point of contact for information and advice for students and potential students throughout the entire student life cycle: from choosing the right course to completing it. The team offers study-related information – tailored to the relevant target groups – in various formats, and works cooperatively in networks both internally and externally to optimise the information and advice available to students and potential students. The General Course Guidance Service assists departments with study orientation events and during the introductory period of degree programmes.

The following is important during the coronavirus crisis:

Advice will be given by email, by telephone and online. One-to-one discussions can be held on site in compliance with the 3G rule. Please arrange an appointment in advance.

The services offered by the General Course Guidance Service are intended as an aid to self-help. Those interested in studying, those applying to study and students themselves will be given comprehensive information and objective advice. We work together with you during discussions in a problem-solving way to help you make decisions on what to do.

The focus is on the personal concerns of those asking for advice – the consultation is personal, confidential and free of charge. The consultation process is designed to be transparent and comprehensible.
Our advisors receive continuous training, as "Our aim is to resolve all concerns."

• Potential students
• Parents
• Students
• School counsellors and staff, e.g. for help with organising presentations on studies and careers

Individual consultation

At the General Course Guidance Service, everyone is given personal advice. Guidance and support are offered on finding the right degree programme, getting to grips with everyday student life and making decisions about your studies.

Personal consultation

Many questions can be dealt with quickly and easily in personal conversation.You are always advised to make an appointment. To arrange an appointment, please call or email.

For a fuller discussion, or if you are travelling in from outside, it is advisable to make a fixed appointment. These are also available outside the opening times. For a fixed appointment, please call or email.

Telephone consultation

We are also happy to advise over the phone or by email.

Subject Advisory Service

Highly technical questions about the structure or content of individual degree programmes are answered by subject advisors for the relevant degree programmes. To contact them directly, you will find contact details under the relevant degree programme or on the Subject Advisory Service page. Where necessary, those seeking advice from the General Course Guidance Service are referred to these services.
 

Psychological and social counselling

Difficult situations can have a negative effect on motivation, concentration and therefore on performance. This can also apply to problems that are not directly connected with studies. If psychological counselling or help is needed, you will be referred to skilled associates. The university works with advisory and counselling services who can provide rapid help, free of red tape, in crisis situations.
 

Information events

Employees of the General Course Guidance Service organise Study Information Days at the university and provide help and advice at information events in technical colleges, high schools and other secondary schools as well as at careers and education fairs. We are also available to talk to school counsellors and staff, for instance to help with presentations on studies and careers.

We would like to resolve all your concerns!
For this reason, contact with other people or institutions is very important. These networks allows us to extend the range of services we can offer, so that you can get expert, rapid and unbureaucratic advice and support. Where necessary, those seeking advice from the General Course Guidance Service are referred to these services.