Which Product Features Delight Customers? An Analysis of Online Reviews

Title
Which Product Features Delight Customers? An Analysis of Online Reviews
Media
EMAC 2016 (European Marketing Academy Conference), Oslo, 22.−27. May
Publication date
22.05.2016
Citation
Müller, Steffen; Beinert, Markus (2016): Which Product Features Delight Customers? An Analysis of Online Reviews. EMAC 2016 (European Marketing Academy Conference), Oslo, 22.−27. May.